DRDP API
- How to fix upload error: Age grade instrument not match
- How to fix upload error: Missing attributes
- How to fix upload error: Completion date in LG falls out side the rating period in DRDP Online
- How to fix upload error: SSID already existed in DRDP Online
- How to fix upload error: Agency name in both system does not match
- How to fix upload error: Class name includes special characters
Portfolio and Assessment for Admins
- How do I monitor the progress and completion status of an assessment period?
- [For Admins] How can I batch lock children?
- How do I unlock a child's record?
- How do I change a child's completion date?
- How to setup rating period
- How do I edit a rating period group?
Family Engagement for Admins
- Why can't I see messages?
- How can I send out announcements or notifications to my staff or families? (School Announcements)
- Drop-off Note Setup
- How to add Learning Media Channels
- Is there a way that I can review the Engagement Items that the teachers create before they are sent out to the families?
- Learning Media - Auto play settings
In-Kind for Admins
- In-Kind Settings Overview and Configuration
- [For Admins] How to Create Different Sets of Volunteer Activities for Parents and Community Volunteers
- In-Kind: A new school year setup
- How to manually add In-Kind entry
- How to Delete an In-Kind Activity Approved by Mistake
- How Third Party Donors and Volunteers can Submit In-Kind Donations with a Web-Based Link
Daily Health Card and Attendance for Admins
- How can I view all the abnormal health cards for all children at a site?
- How do I remind parents to fill out and submit daily health card?
- Daily Health Card Stats (Overview)
- Setup Default Choice for Each DHC/ VHC Question
- How do I edit the questions on a daily health card?
- Visual Health Check Setup
Survey for Admins
- How to edit survey template
- [For Admins] How to view and download individual child's responses to a survey
- [For Admins] How to manually fill out surveys for families
- [For Admins] How to create a Survey
- [For Admins] Send reminder - Survey
- Save to view your DRDP reports and survey statistics
Reflective Planning for Admins
- [For Admins] Reflective Planning - Creating a Weekly Planner
- How to set up weekly planner template
- Reflective Lesson Planning - Lesson Library
- [For Admins] Reflective Lesson Planning: Lesson Library - How to manage lesson resources
- How to approve/revise weekly planners
- Lesson Settings
DLL for Admins
Roster Import/Sync
- GoEngage API Sync Setup and Use
- Setting Up ClassLink API with Learning Genie for roster sync
- How to import child roster from DRDP online to LG
- How to Import Student Roster from any SIS (Student Information System).
- How to import from CenterTrack (KinderSystems)
- How to import from Child Plus
FAQs For Admin/Directors
- How can I delete my account?
- Complete Back-to-School Guide
- How to add a child profile picture (web portal)
- Navigating Learning Genie: Operations Requiring Password and Signature
- Understanding Learning Genie Accounts: Account Creation for Staff and Login Process
- [For Admins] How to reset password for staff