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  1. Learning Genie
  2. For Admins/Directors
  3. FAQs For Admin/Directors

FAQs For Admin/Directors

  • How to fix "outside of active rating period" error?
  • Why can't I see messages?
  • How can I send out announcements or notifications to my staff or families?
  • How do I edit a rating period group?
  • How to share children with the grantee agency?
  • How to record staff's mastered languages
  • How to edit individual rating periods?
  • DLL (Dual Language Learner) Module - Introduction
  • [For Admins] Reflective Lesson Planning - Virtual Shadow
  • [For Admins] Reflective Lesson Planning: Lesson Library - How to manage lesson resources
  • How to apply the DRDP Essential Modified View
  • How to add another family member?
  • How to remove an account?
  • New Import And Sync [Coming Soon]
  • How fill out additional information for the child?
  • How to Revert Modified Frameworks?
  • How do I use your website on my phone?
  • How to switch active rating period?(Admins)
  • [For Admins] How can I batch lock children?
  • How Do I Batch Add Attributes?
  • How to change a Staff Members Email?
  • How do I remind parents to fill out and submit daily health card?
  • How can I view all the abnormal health cards for all children at a site?
  • I can't add a staff member to Learning Genie, it reads "email already exists".
  • How do I edit the questions on a daily health card?
  • How do I generate attendance reports?
  • What are the different roles on Learning Genie and what type of access does each role provide?
  • What is the assessment progress dashboard?
  • How long are engagement items stored for?
  • How long are school messages stored for?
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