FAQs For Admin/Directors
- [For Admins] How to reset password for staff
- How do I know the version of the app I am using?
- How to share children with the grantee agency?
- How to batch set children to inactive
- Deactivate Training Sites/Classes
- How do I add sites and classrooms?
- How do I add new staff?
- How do I edit staff or change a staff’s role?
- How do I set a restricted IP so my teachers will only use Learning Genie on school premises?
- How to change a staff member's email?
- How Do I Batch Add Attributes?
- How to remove an account?
- How to edit individual rating periods?
- How to assign classrooms to staff members?
- How to transfer account ownership for Agency Owner?
- How do I add a new Classroom?
- How do I remove a staff member from my agency? What happens to their data?
- I can't add a staff member to Learning Genie, it reads "email already exists".
- [For Admins] How do I add a child?
- [For Admins] How to contact Learning Genie Support through the app
- How to merge accounts
- How to Export Student Roster from Learning Genie
- [For Admins] How to filter out data by program
- How to switch active rating period?(Admins)
- Save to view your DRDP reports and survey statistics
- How do I remove a class?
- How do I edit a classroom?
- How do I inactivate/restore a child?
- How to Import Student Roster from any other SIS (Student Information System).
- How to update a child's attendance