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  1. Learning Genie
  2. For Admins/Directors
  3. FAQs For Admin/Directors

FAQs For Admin/Directors

  • How to fix "outside of active rating period" error?
  • Why can't I see messages?
  • How can I send out announcements or notifications to my staff or families? (School Message)
  • How do I edit a rating period group?
  • Progress Assessment Report
  • [For Admins] How to print a survey?
  • Lesson Settings
  • How to merge accounts
  • How to approve/reject weekly planners
  • How to add/remove off-site reasons
  • [For Admins] How to manually add off-site reason for absent children
  • Daily Health Card Stats (overview)
  • Visual Health Check Setup
  • DHC/Attendance Setup
  • How to add custom children attributes
  • How to add custom portfolio tags
  • Transferring children from IT to PS through Import/Sync
  • [For Admins] Generate Rating Report
  • How to import from DRDP online to LG
  • Leaning Media - Auto play settings
  • Learning Media - How to add questionnaire
  • [For Admins] Disaggregate Survey Results
  • How to add Learning Media Channels
  • [For Admins] Send reminder - Survey
  • [For Admins] Survey Comparison
  • How to transfer account ownership for Agency Owner?
  • What is a training class, how does it work and how to create it.
  • How to verify your data is uploaded to DRDP online via DRDP API
  • [For Admins] How to download the Update Attendance page?
  • How to Verify you're connected through DRDP API
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