How Do I Individualize a Rating Period for a Late-Enrolled Child?

If a child joins your program late and needs a custom rating period, you can individualize it by following the steps below.

⚠️ Note:
If you cannot access or edit a child’s rating period or the agency’s rating period group, please contact the Agency Owner for access.
Agency Owners can grant access by going to:
Admin Settings > Manage Staff > Add Rating Period

Step-by-Step: 

1. Log in to the Web Portal

Visit: web.learning-genie.com

2. Access Admin Settings

Click your name in the top-right corner, then select Admin Setting.

3. Go to Manage Children

On the left-hand menu, click Manage Children to locate the child.

4. Edit the Child’s Info

Hover over the child’s first name, then click the pencil/edit icon.

5. Scroll to “Child's Rating Period”

On the Basic Information page, scroll down until you see Child's Rating Period, then click the pencil/edit icon.

6. Adjust the Dates

Set the custom start and end dates for this child’s rating period.

Note: Be sure to pick the dates using the calendar tool—do not type them in manually.

7. Click "Save" and "Submit"

This final step confirms and applies the changes.

Need Help?

If you run into issues or have questions, the Learning Genie Support Team is here for you!

Email: [e-mail]

Phone: [phone]