Teachers and Site Administrators have the ability to directly message parents exclusively on the Learning Genie educator app! By default, the main communication channel is a group chat with all family members onboarded in the child's profile and the teacher(s).
However, there's also a 1-on-1 chat feature available. Here are the instructions for teachers to initiate a 1-on-1 chat with the parents
1. Log in to the Learning Genie app.
2. Click the green "message" icon.
3. Tap the name of the child whose parents you want to message.
3. Select the “Group Members” icon in the right-hand corner.
4. Locate the family member you want to initiate the one-on-one chat with and tap the chat glove icon.
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5. You can now send a direct message to the selected teacher or staff member.
Please note: Parents have to be onboarded and actively utilizing the Learning Genie parent app to receive and send messages.
For further assistance, you can contact our Learning-Genie Helpdesk.
help@learning-genie.com
760-576-4822