How to use chat feature on the web portal

Our chat feature can be found under "Messages" > "Chat" 

Here is how to navigate the webchat: 

1.  You are able to see a message thread if selecting the left message icon. 

2. If highlighted, you can view all the messages sent to the parent of the child. 

Each message is time-stamped (mm/dd/yyyy) and time 00:00. 

Note: "Show more" allows you to view previous messages. 

3. You can type out your message in the text box. The "Enter/Return" button creates a line break. If you are ready to send your message, please click "Send." 

Note: The button will allow you to only add pictures that are saved onto your device 

For further assistance, you can contact our Learning-Genie Helpdesk.

[e-mail]

760-576-4822