How to recall a message

If you sent a message by accident, here is how you can recall the message: 

WEB PORTAL 

1. Click on Messages -> Chat

2. Go to the message that you would like to recall

2. Hover next to the message to reveal three little dots. You will see two options "Copy" and "Recall." 

3. Click on "Recall" to recall the message. When you recall a message, you will see this notification 

4. You have an option to "re-edit" the message. If you click on re-edit, the message will pop into the message box again for you to fix! 

If you have any questions, you can contact our Learning-Genie Helpdesk.

[e-mail]

760-576-4822