Here is how to invite a parent to Learning Genie on the Web portal:
1. Log in to your Learning Genie.
2. Click on "Parent" under classroom.
Note: We have two ways of inviting the parents. You can do it via email(an invite will be sent out to the parent's email) OR You can do it via the code that the parent will enter into their app to "join" the child.
Invite using [Email]:
1. Click on Email Invitation.
2. Click on "Invitation needed".
3. Find a child whose parents you want to invite, enter their email, and click on "Invite".
Once the parent has been invited, their email will be moved to the Pending tab. As soon as the parent accepts the invitation(aka logs in) is will be moved to Onboarded.
Login Expired, What Do I Do?
The login is valid for 30 days after the invite. If a parent will not log in during that time period, the password will stop working you will have to reinvite them.
To reinvite an "expired" parent, you will need to click on the three dots () next to the parent and select "Send new Invitation".
How to Edit a Pending Email?
If you invited a parent and the email you used is incorrect, simply however over the incorrect email and click on the edit pencil() next to it.
How to remove a parent from the Child?
Under Onboarded find a parent you want to remove. Click on the three dots next to it and () select "Deactivate this email".
How to invite another family member?
Under Onboarded find a parent that is already connected. Click on the three dots next to it and () select "Invite another family member...".
Invite using [Code]:
1. Click on Parent Code Invitation.
2. Click on Generate Code if no codes are present.
[NOTE]: A code can be used only once.
You can generate a code for each child at once by clicking "Generate All Parents' Invitation Codes".
You can download them by clicking "More" --> "Download parents codes".
For further questions, you may contact our support team at @760-576-4822 or email us at firstname.lastname@example.org.