What if I need help using the app? September 01, 2020 01:32 Updated If you can’t find the answer you’re looking for here in our FAQs, feel free to reach out to a friendly Support Genie at 760.576.4822 or firstname.lastname@example.org. Related articles App Video Tutorials How do I receive updates on my child? How do I submit In-Kind to my child's classroom? Can I change my parent account user email but still be connected with my child? How do I add my photo for attendance?